Privacy Policy

Introduction

Merlin Merch, a product of Blockheads LLC ("we," "our," or "us"), values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and shop at our online store or interact with us via SMS or other services.

1. Information We Collect

Personal Information
We collect the following when you place an order or submit a form:

- Name

- Email address

- Phone number

- Billing and shipping address

- Payment details (processed securely through third-party providers)

Usage Data
We may collect your IP address, browser type, device data, and how you navigate our website.

Cookies
Cookies help us personalize your experience and improve our services. You can disable cookies in your browser settings.

2. How We Use Your Information

We use your data to:

Process and ship your orders

Communicate order updates

Improve website functionality and user experience

Send marketing emails and promotional text messages (only if you opt in)

3. SMS Messaging & Consent

By providing your mobile number and opting into SMS updates, you agree to receive transactional and promotional text messages from Merlin Merch (Blockheads LLC).

Message frequency may vary

Message and data rates may apply

You may opt out at any time by replying STOP

Text HELP for assistance

Consent is not required to make a purchase

We do not share or sell your opt-in data or SMS consent information to third parties for marketing purposes.

4. Sharing Your Information

We do not sell your information. We may share your data with trusted service providers for:

Payment processing

Order fulfillment

Customer support

Website analytics

All partners must comply with data protection requirements.

5. Your Rights

You may request to:

Access or update your personal information

Delete your account and data

Withdraw SMS consent at any time

To do so, email us at [email protected].

6. Data Security

We follow industry-standard security practices to protect your personal data. However, no method is 100% secure.

7. Children’s Privacy

Our services are not intended for children under 13. If we discover we have collected information from a child, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised effective date.

9. Contact Us

Blockheads LLC
7143 E Southern Ave Suite 129
Mesa, AZ 85209
Phone: +1 (800) 419-1139
Email: [email protected]